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The right answer every time

How does it work?

TeamBrain Application
  • 1I submit my question
  • 2TeamBrain gives only one answer, the right one
  • 3If it doesn’t have the answer, it asks the right person for you
  • 4Next time, your TeamBrain will answer directly, because it has learned

Benefits

Simple to use

Simple to use

A simple, ergonomic user interface for instant appropriation, requiring no initial training.

Collective intelligence

Collective intelligence

TeamBrain® helps you build a common, relevant and ever-up-to-date knowledge.

Get answers quickly

Get answers quickly

Get the right info when you need it, up-to-date and reliable.

Business accelerator

Business accelerator

TeamBrain® promotes the acquisition of skills and efficiency of your teams, secures your projects.

Saving

Saving

TeamBrain® saves your team time and energy, ensuring a quick return on investment

Community management

Community management

TeamBrain® allows you to encourage and drive your communities. It also optimizes your behavior of change.

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Redundant questions automatically replied

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Client satisfaction

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Employee efficiency

Setup

A multi-support and agnostic system

TeamBrain® is developed with a Responsive Design interface to optimize the comfort of use on computer, tablet and smartphone.

It’s also an open system, with APIs and web services, that allows you to integrate TeamBrainfeatures ® into your website/intranet or extranet with just a few clicks.

TeamBrain Multi-device
TeamBrain Multi-device

Management and Business Intelligence

TeamBrain® allows you to monitor the life of your community:

– Most common questions
– Most active users
– How fast your community reacts
– Dynamics of your business/technical references
– Number of connections
– Geographical location
– Evolution over time

Use cases

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Product Information

Your sellers can instantly inform your customers about your products and services. Your salespeople are “improved” and they become more efficient thanks to the knowledge of their colleagues.

+10%
Sales
+25%
Client satisfaction
+30%
Collective intelligence
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Higher education

Dedicate your teams to the essentials and let TeamBrain focus on the recurring and time-consuming tasks of your administration department, both internally and externally.

95%
Automated responses
100%
Final response rate
+16%
Time saving
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CRM

Your website and/or extranet becomes dynamic and allows you to know the questions of your prospects and customers and to provide them instantly answers 24/7.

-30%
Sales
+20%
Customer Loyalty
+30%
Client satisfaction
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Project (change management)

Collect questions from people impacted by your changes (organization, information system, etc.) and provide them with an immediate answer. Align your organization with best practices.

-20%
Project risks
+30%
Deployment speed
-30%
Training costs
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Training

Train your employees and customers when they feel the need (10-20-70) and optimize your blended learning.

+50%
Earned operational time
-40%
Cost of training
-50%
Deployment time
training
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Support

Automatically deal with redundant questions. Provide immediate answers to questions from your employees, prospects or customers and optimize your support service time.

-70%
Calls and emails
-30%
Customer response time
+20%
Client satisfaction

Customers

End users

questions / answers

Testimonials

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What seduced me was the ultra-simplicity of the application!

— Gregory – Satisfied IT Support Manager —

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We have drastically reduced the number of phone calls and emails. We can focus on the important issues.

— Anastasia – Satisfied Support Manager —

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I can identify training needs and dynamically share knowledge between experts and end-users. This makes my deployment easier and secure.

— John – Satisfied Project Manager —

This tool helps me get answers very quickly when I’m working. It saves me a lot of time. It’s very effective!

— Kim – Satisfied Employee —

Customers

Trappes en Yvelines Fnac IT-CEPublicis
Opcalia SVPSchneider Electric ERDF
CDP 1Crédit Foncier Axa BNP Paribas
SNI Carrefour Training Orchestra
BelieveDigital Faurecia agefos PME logo