Spread your knowledge
with Machine Learning
An userfriendly interface, intuitive, requiring no training.
Kapitaliser helps you to build common always relevant & up-to-date core knowledge.
GET ANSWERS QUICKLY
Get relevant up-to-date information when you need it.
Kapitaliser helps you to increase your team’s skills and efficiency securing your project.
Kapitaliser spares the time and the energy of your team, insuring a rapid return on investment.
Kapitaliser helps you nurture and pilot your communities. It can also help in the optimization of your change management strategy.
Redundant questions automatically replied
Multi-device and agnostic engine
TeamBrain has been developed with a Responsive Design interface enabling access on pc, tablet and mobile phones.
TeamBrain is an open system, using API and web services. It can be connected to your web site, intranet or extranet with just a few clicks.
Monitoring & Business Intelligence
TeamBrain helps you monitor your community:
– Most frequent questions
– Most active users
– Response speed of your community
– Dynamism of your business/technical experts
– Number of connections
– Geographical Location
– Over time BI
Use cases :
Your sales team can instantaneously inform your customers on your latest services and product offers. Your sales team improve, they become more efficient having incorporated the knowledge shared with their colleagues.
Redondant questions are answered automatically, so administration experts can provide answers to all citizens, without being overflowed with phone calls or emails.
Your internet site becomes dynamic and allows you to better understand your prospects’ and customers’ needs and bring them instantaneous responses on a 24/7 basis.
PROJECT (CHANGE MANAGEMENT)
Collect questions from the people impacted by your changes (organization, information system….) and provide them with instant answers. Align your organization on best practices.
Train your staff and your customers when they feel the need (10-20-70) and optimize your blended learning.
Automatically handle recurring questions. Bring instgant answers to the questions of your employees, prospects, customers and optimize your support service which will only answer on new questions .
questions / answers
What convinced me is the great simplicity of the application.
— Gregory – Satisfied Support IT Manager —
We have drastically reduced the number of phone calls and emails. We now can focus on key sujjects.
— Anastasia – Satisfied Support Manager —
I can identify training needs and dynamically share knowledge between experts and end users. This facilitates my deployment and it makes it more secure.”
— John – John – Satisfied Project Manager —
This tool helps me gather answers very quickly when I am working. This makes me earn a lot of time. It is very efficient.
— Kim – Satisfied Employee —