Spread your knowledge

with Machine Learning

How does it work?

TeamBrain Application
  • 1Ask your question
  • 2TeamBrain gives you the right answer
  • 3If it doesn’t know, it will ask the appropriate person for you
  • 4Next time, it will answer you directly because it has learnt

Benefits

Easy-to-use

Easy-to-use

An userfriendly interface, intuitive, requiring no training.

COLLECTIVE INTELLIGENCE

COLLECTIVE INTELLIGENCE

Kapitaliser helps you to build common always relevant & up-to-date core knowledge.

GET ANSWERS QUICKLY

GET ANSWERS QUICKLY

Get relevant up-to-date information when you need it.

BUSINESS ACCELERATOR

BUSINESS ACCELERATOR

Kapitaliser helps you to increase your team’s skills and efficiency securing your project.

SAVINGS

SAVINGS

Kapitaliser spares the time and the energy of your team, insuring a rapid return on investment.

COMMUNITY MANAGEMENT

COMMUNITY MANAGEMENT

Kapitaliser helps you nurture and pilot your communities. It can also help in the optimization of your change management strategy.

%

Redundant questions automatically replied

%

Client satisfaction

%

Employee efficiency

Setup

Multi-device and agnostic engine

TeamBrain has been developed with a Responsive Design interface enabling access on pc, tablet and mobile phones.

TeamBrain is an open system, using API and web services. It can be connected to your web site, intranet or extranet with just a few clicks.

TeamBrain Multi-device
TeamBrain Multi-device

Monitoring & Business Intelligence

TeamBrain helps you monitor your community:

– Most frequent questions
– Most active users
– Response speed of your community
– Dynamism of your business/technical experts
– Number of connections
– Geographical Location
– Over time BI

Use cases :

PRODUCT INFORMATION

Your sales team can instantaneously inform your customers on your latest services and product offers. Your sales team improve, they become more efficient having incorporated the knowledge shared with their colleagues.

+10%
Sales
+25%
Customer satisfaction
+30%
Collective Intelligence

Smart City

Redondant questions are answered automatically, so administration experts can provide answers to all citizens, without being overflowed with phone calls or emails.

-50%
Phone calls & e-mails
+25%
Citizen Satisfaction
+20%
Experts’ work quality

CRM

Your internet site becomes dynamic and allows you to better understand your prospects’ and customers’ needs and bring them instantaneous responses on a 24/7 basis.

+10%
Sales
+20%
Rebounds
+30%
Customer Satisfaction

PROJECT (CHANGE MANAGEMENT)

Collect questions from the people impacted by your changes (organization, information system….) and provide them with instant answers. Align your organization on best practices.

-20%
Project risk
+30%
Deployment speed
-30%
Training cost

Train your staff and your customers when they feel the need (10-20-70) and optimize your blended learning.

+50%
Operational time win
-40%
Training cost
-50%
Time spent on training deployment

Support

Automatically handle recurring questions. Bring instgant answers to the questions of your employees, prospects, customers and optimize your support service which will only answer on new questions .

-70%
Calls & E-mails
-30%
Response time
+20%
Customer Satisfaction

Customers

End users

questions / answers

Testimonials

What convinced me is the great simplicity of the application.

— Gregory – Satisfied Support IT Manager —

We have drastically reduced the number of phone calls and emails. We now can focus on key sujjects.

— Anastasia – Satisfied Support Manager —

I can identify training needs and dynamically share knowledge between experts and end users. This facilitates my deployment and it makes it more secure.”

— John – John – Satisfied Project Manager —

This tool helps me gather answers very quickly when I am working. This makes me earn a lot of time. It is very efficient.

— Kim – Satisfied Employee —

Customers

Trappes en Yvelines Fnac IT-CEPublicis

Opcalia SVPSchneider Electric

Crédit Foncier Axa BNP Paribas

SNI Carrefour Training Orchestra

BelieveDigital Faurecia