Spread your knowledge
with Machine Learning
How does it work?
- 1Ask your question
- 2TeamBrain gives you the right answer
- 3If it doesn’t know, it will ask the appropriate person for you
- 4Next time, it will answer you directly because it has learnt
Benefits
Easy-to-use
An userfriendly interface, intuitive, requiring no training.
COLLECTIVE INTELLIGENCE
Kapitaliser helps you to build common always relevant & up-to-date core knowledge.
GET ANSWERS QUICKLY
Get relevant up-to-date information when you need it.
BUSINESS ACCELERATOR
Kapitaliser helps you to increase your team’s skills and efficiency securing your project.
SAVINGS
Kapitaliser spares the time and the energy of your team, insuring a rapid return on investment.
COMMUNITY MANAGEMENT
Kapitaliser helps you nurture and pilot your communities. It can also help in the optimization of your change management strategy.
%
Redundant questions automatically replied
%
Client satisfaction
%
Employee efficiency
Setup
Multi-device and agnostic engine
TeamBrain has been developed with a Responsive Design interface enabling access on pc, tablet and mobile phones.
TeamBrain is an open system, using API and web services. It can be connected to your web site, intranet or extranet with just a few clicks.
Monitoring & Business Intelligence
TeamBrain helps you monitor your community:
– Most frequent questions
– Most active users
– Response speed of your community
– Dynamism of your business/technical experts
– Number of connections
– Geographical Location
– Over time BI
…
Use cases :
PRODUCT INFORMATION
Your sales team can instantaneously inform your customers on your latest services and product offers. Your sales team improve, they become more efficient having incorporated the knowledge shared with their colleagues.
Smart City
Redondant questions are answered automatically, so administration experts can provide answers to all citizens, without being overflowed with phone calls or emails.
CRM
Your internet site becomes dynamic and allows you to better understand your prospects’ and customers’ needs and bring them instantaneous responses on a 24/7 basis.
PROJECT (CHANGE MANAGEMENT)
Collect questions from the people impacted by your changes (organization, information system….) and provide them with instant answers. Align your organization on best practices.
Train your staff and your customers when they feel the need (10-20-70) and optimize your blended learning.
Support
Automatically handle recurring questions. Bring instgant answers to the questions of your employees, prospects, customers and optimize your support service which will only answer on new questions .
Customers
End users
questions / answers
Testimonials
Customers
