The right answer in 1 click
Take care of your (future) customers
Dynamic FAQ, Chatbot, SEO
Thanks to TeamBrain technology,
you get the power
a dynamic self-learning FAQ
associated with the interactivity of the chatbot,
2-in-1s, no code and no headaches
Help your team become more productive
Free your team to focus on high value-added activities, drastically reducing their volume of requests. Automate responses in your self-care space and in your bot. Automatically capitalize on your formal and informal knowledge.
Direct requests to the right channels
Some answers need to be automated and some questions exploited as an opportunity. By directing your users to the right tools and workflows, we make your organization more agile, efficient and able to identify and exploit your leads.
Inform, reassure to convert … more
By providing the right answers at the right time and capturing the intentions of your visitors, your prospects will be convinced and reassured. Thus, you drastically improve your conversion rate.
Help your customers where they need it
You can automatically answer your customers’ questions, where they ask them: in your application, your website or extranet, your customer area, …
Pay the right price
With our price list that is both progressive and transparent, do not overpay for your Selfcare space, take care of your ROI!
Free your employees
Give your team the power to be efficient with a 100% business solution: without an agency, without a developer, without a chatbot expert.
How does it work?
- 1I submit my question
- 2TeamBrain gives only one answer, the right one
- 3If it doesn’t have the answer, it asks the right person for you
- 4Next time, “your” TeamBrain will answer directly, because it has learned
Benefits
Simple to use
A simple, ergonomic user interface for instant appropriation, requiring no initial training.
Collective intelligence
TeamBrain® helps you build a common, relevant and ever-up-to-date knowledge.
Get answers quickly
Get the right info when you need it, up-to-date and reliable.
Business accelerator
TeamBrain® promotes the acquisition of skills and efficiency of your teams, secures your projects.
Saving
TeamBrain® saves your team time and energy, ensuring a quick return on investment
Community management
TeamBrain® allows you to encourage and drive your communities. It also optimizes your behavior of change.
%
Redundant questions automatically replied
%
Client satisfaction
%
Employee efficiency
Setup
Use cases
Product Information
Your sellers can instantly inform your customers about your products and services. Your salespeople are “improved” and they become more efficient thanks to the knowledge of their colleagues.
Higher education
Dedicate your teams to the essentials and let TeamBrain focus on the recurring and time-consuming tasks of your administration department, both internally and externally.
CRM
Your website and/or extranet becomes dynamic and allows you to know the questions of your prospects and customers and to provide them instantly answers 24/7.
Project (change management)
Collect questions from people impacted by your changes (organization, information system, etc.) and provide them with an immediate answer. Align your organization with best practices.
Training
Train your employees and customers when they feel the need (10-20-70) and optimize your blended learning.
training
Support
Automatically deal with redundant questions. Provide immediate answers to questions from your employees, prospects or customers and optimize your support service time.
Customers
End users
Answers received
Testimonials
Customers
