The right answer in 1 click
Take care of your (future) customers
Dynamic FAQ, Chatbot, SEO
Thanks to TeamBrain technology,
you get the power
a dynamic self-learning FAQ
associated with the interactivity of the chatbot,
2-in-1s, no code and no headaches
Help your team become more productive
Free your team to focus on high value-added activities, drastically reducing their volume of requests. Automate responses in your self-care space and in your bot. Automatically capitalize on your formal and informal knowledge.
Direct requests to the right channels
Some answers need to be automated and some questions exploited as an opportunity. By directing your users to the right tools and workflows, we make your organization more agile, efficient and able to identify and exploit your leads.
Inform, reassure to convert … more
By providing the right answers at the right time and capturing the intentions of your visitors, your prospects will be convinced and reassured. Thus, you drastically improve your conversion rate.
Help your customers where they need it
You can automatically answer your customers’ questions, where they ask them: in your application, your website or extranet, your customer area, …
Pay the right price
With our price list that is both progressive and transparent, do not overpay for your Selfcare space, take care of your ROI!
Free your employees
Give your team the power to be efficient with a 100% business solution: without an agency, without a developer, without a chatbot expert.
How does it work?
- 1I submit my question
- 2TeamBrain gives only one answer, the right one
- 3If it doesn’t have the answer, it asks the right person for you
- 4Next time, “your” TeamBrain will answer directly, because it has learned
Simple to use
A simple, ergonomic user interface for instant appropriation, requiring no initial training.
TeamBrain® helps you build a common, relevant and ever-up-to-date knowledge.
Get answers quickly
Get the right info when you need it, up-to-date and reliable.
TeamBrain® promotes the acquisition of skills and efficiency of your teams, secures your projects.
TeamBrain® saves your team time and energy, ensuring a quick return on investment
TeamBrain® allows you to encourage and drive your communities. It also optimizes your behavior of change.
Redundant questions automatically replied
Your sellers can instantly inform your customers about your products and services. Your salespeople are “improved” and they become more efficient thanks to the knowledge of their colleagues.
Dedicate your teams to the essentials and let TeamBrain focus on the recurring and time-consuming tasks of your administration department, both internally and externally.
Your website and/or extranet becomes dynamic and allows you to know the questions of your prospects and customers and to provide them instantly answers 24/7.
Project (change management)
Collect questions from people impacted by your changes (organization, information system, etc.) and provide them with an immediate answer. Align your organization with best practices.
Train your employees and customers when they feel the need (10-20-70) and optimize your blended learning.
Automatically deal with redundant questions. Provide immediate answers to questions from your employees, prospects or customers and optimize your support service time.
Using TeamBrain, I divided my support (level 1) by 6!
— Emmanuel Poidevin – Président de E-Attestations —
TeamBrain “uberizes” ticketing tools!
— Emmanuel Poidevin – CEO of E-Attestations —
What seduced me is the ultra-simplicity of the application!
— Gregory – Support IT Manager (Schneider-Electric) —
We have drastically reduced the number of phone calls and emails. We can focus on the important issues.
— Anastasia – Satisfied Support Manager —
I can identify training needs and dynamically share knowledge between experts and end-users. This makes my deployment easier and secure.
— John – Satisfied Project Manager —
This tool helps me get answers very quickly when I’m working. It saves me a lot of time. It’s very effective!
— Kim – Satisfied Employee —