The right answer every time
How does it work?
- 1I submit my question
- 2TeamBrain gives only one answer, the right one
- 3If it doesn’t have the answer, it asks the right person for you
- 4Next time, your TeamBrain will answer directly, because it has learned
Benefits
Simple to use
A simple, ergonomic user interface for instant appropriation, requiring no initial training.
Collective intelligence
TeamBrain® helps you build a common, relevant and ever-up-to-date knowledge.
Get answers quickly
Get the right info when you need it, up-to-date and reliable.
Business accelerator
TeamBrain® promotes the acquisition of skills and efficiency of your teams, secures your projects.
Saving
TeamBrain® saves your team time and energy, ensuring a quick return on investment
Community management
TeamBrain® allows you to encourage and drive your communities. It also optimizes your behavior of change.
%
Redundant questions automatically replied
%
Client satisfaction
%
Employee efficiency
Setup
A multi-support and agnostic system
TeamBrain® is developed with a Responsive Design interface to optimize the comfort of use on computer, tablet and smartphone.
It’s also an open system, with APIs and web services, that allows you to integrate TeamBrainfeatures ® into your website/intranet or extranet with just a few clicks.
Management and Business Intelligence
TeamBrain® allows you to monitor the life of your community:
– Most common questions
– Most active users
– How fast your community reacts
– Dynamics of your business/technical references
– Number of connections
– Geographical location
– Evolution over time
…
Use cases
Product Information
Your sellers can instantly inform your customers about your products and services. Your salespeople are “improved” and they become more efficient thanks to the knowledge of their colleagues.
Higher education
Dedicate your teams to the essentials and let TeamBrain focus on the recurring and time-consuming tasks of your administration department, both internally and externally.
CRM
Your website and/or extranet becomes dynamic and allows you to know the questions of your prospects and customers and to provide them instantly answers 24/7.
Project (change management)
Collect questions from people impacted by your changes (organization, information system, etc.) and provide them with an immediate answer. Align your organization with best practices.
Training
Train your employees and customers when they feel the need (10-20-70) and optimize your blended learning.
training
Support
Automatically deal with redundant questions. Provide immediate answers to questions from your employees, prospects or customers and optimize your support service time.
Customers
End users
Answers received
Testimonials
Customers
