They trust us
And save a huge amount of time thanks to us!
The Chatbot that learns from interactions with your users and automatically capitalizes on the responses of your experts.
The Anti-chatbot brings you all the benefits of the FAQ bot (link faqbot page) (conversion 20-30%, automation 95% … with + interactivity.
Thanks to interactive answers, you can guide your visitors to the right answer, the right channel, and favor either self-care or personalized support (business opportunity or level 2 support), or improve your conversion rates and feed your CRM
With dynamic personalization fields, you answer a simple question by providing personal information. If a question deserves a tailor-made treatment, generate a ticket in your CRM or ticketing tool.
The automatic translation option makes your Anti-chatbot polyglot in 1 click (108 languages).
No more boring translation question by question and answer by answer!
A question is never trivial. Be smart, identify the weak signals of your customers and prospects, thanks to EMPATHIC.
TeamBrain’s proprietary technology has been designed by business experts to answer questions in 1 click and automate knowledge capitalization. With the Anti-Chatbot, avoid the pitfalls of traditional dynamic chatbots and FAQs.
Chatbot boosted by Machine Learning
Through our TeamBrain engine, your site can learn from interactions with Internet users and provide appropriate answers out of your experts' answer base.
Division of your tickets by 6
TeamBrain answers 90 to 95% of all questions automatically, real time-saver for your support and staff.
Your freed business experts
TeamBrain allows your experts to respond in a simple or complex (conversational) way without a chatbot expert. Your experts are self-reliant.
Optimized maintenance
Your TeamBrain knowledge base is streamlined (no duplicates) and allows you to easily maintain your answers over time.
Ultra-fast setup
Give TeamBrain the answers to the questions you are repeatedly asked and let it ask your expert when, and only when, a new question arises. That's all!
Easy integration
With only two lines of code, TeamBrain is on your site and allows you to manage your knowledge base.
| Caractéristiques | Les chatbots traditionnels | TeamBrain |
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Caractéristiques
Setup en moins d'1 heure
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Les chatbots traditionnels
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TeamBrain
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Caractéristiques
Autonomie de vos experts métier pour alimenter le chatbot (réponses simples ou arbres de décision)
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Les chatbots traditionnels
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TeamBrain
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Caractéristiques
Aucun travail de linguiste ou consultant ou développeur n'est nécessaire pour créer ou améliorer votre chatbot
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Les chatbots traditionnels
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TeamBrain
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Caractéristiques
Auto-apprentissage : TeamBrain apprend des interactions avec les utilisateurs
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Les chatbots traditionnels
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TeamBrain
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Caractéristiques
Compréhension des intentions : TeamBrain capte les intentions de vos utilisateurs et effectue une levée d’ambiguïté dynamique
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Les chatbots traditionnels
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TeamBrain
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Caractéristiques
Interroge les bons experts en cas de nouvelle question
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Les chatbots traditionnels
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TeamBrain
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Caractéristiques
Enrichissement progressif : TeamBrain capitalise automatiquement les réponses de vos experts
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Les chatbots traditionnels
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TeamBrain
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Caractéristiques
Multilingue (+100 langues) avec une base de connaissance en une seule langue pivot (FR/EN/ES)
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Les chatbots traditionnels
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TeamBrain
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Caractéristiques
Base de connaissance rationnalisée donc facilement maintenable (pas de doublons)
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Les chatbots traditionnels
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TeamBrain
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Caractéristiques
Intégration facile (2 clics)
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Les chatbots traditionnels
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TeamBrain
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Caractéristiques
Prix à usage illimité (nombre de requêtes et nombre d'utilisateurs illimités)
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Les chatbots traditionnels
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TeamBrain
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And save a huge amount of time thanks to us!
When asked, TeamBrain engine suggests questions close to those asked by your users by self-completion, thus redirecting only real new questions to your experts. Learning from users' clicks, TeamBrain becomes more and more intelligent
New questions are sent directly to the right experts, in line with the areas of expertise of each of your experts.
You can integrate TeamBrain as "search bar" or "tooltip" allowing access to one or multiple "knowledge bubble(s)".
Thanks to the FAQ and SEO options, a page is automatically generated and is fed by your live knowledge base, which allows you to improve your natural referencing.
Ou prenez contact avec l’un d’entre nous !
With TeamBrain, I divided my support requests by 6!
(Emmanuel Poidevin, President of e-Attestations)
