Divide your customer service budget by 6

By automating tier 1 ticket processing, TeamBrain allows you to save on your FTEs, improve your customer service quality,and focus your team on high value-added tasks!

A FAQ boosted with Machine Learning

With our TeamBrain engine your site will learn from users interactions and capitalize on your experts' responses.

Divide your support tickets by 6

TeamBrain answers 90 to 95% of all questions automatically, real time-saver for your support and staff.

Free your experts

TeamBrain allows your experts to respond in a simple or complex (conversational) way without a chatbot expert. Your experts are self-reliant.

Experts Matrix

Thanks to our matrix of experts the new questions are presented to the first level agents before being climbed to your experts if necessary.

Ultra-fast setup

Teach TeamBrain the answers to the questions you are repeatedly asked and the expert to interrogate when a new question arises. That's all!

Easy integration and maintenance

With only two lines of code, TeamBrain is on your site and allows you to manage your knowledge base.

Our clients talk about it

"TeamBrain is an improvement to our service (24/7), an easy implementation without mobilizing the technical team, a lifechanging tool for the support team since we divided by 2.5 the volume of tickets on level 1."

Emmanuel Poidevin
e-Attestation

And they trust us too

And save a huge amount of time thanks to us!

Join us

and start saving time and money!

Two forms of integration

Search bar

In this form your TeamBrain Dynamic FAQ becomes publicly available from a dedicated URL, or integrate it in just two clicks and your Dynamic FAQ appears directly on your website!

Psst ! Testez-moi ! 😉

Tooltip

Are you looking to be discreet but always present? That's what the tooltip was designed for! Slide it into your code and it will be present on your page to listen and guide your customers.

Tooltip with starter message

What differences between us and others

Caractéristiques Les outils traditionnels TeamBrain
Caractéristiques Setup within 1 hour
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TeamBrain
Caractéristiques Setup and quick integration (1h)
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TeamBrain
Caractéristiques Autonomy of business experts to publish and maintain the knowledge bubble
Les outils traditionnels
TeamBrain
Caractéristiques Self-learning semantic engine (self-completion and learning of user clicks/choice).
Les outils traditionnels
TeamBrain
Caractéristiques Progressive capitalization of your experts' questions and answers
Les outils traditionnels
TeamBrain
Caractéristiques Ability to add new questions on the fly
Les outils traditionnels
TeamBrain
Caractéristiques Easy maintenance (optimization of the size of the knowledge base and no chatbot expert needed)
Les outils traditionnels
TeamBrain
Caractéristiques Use of the learning machine to automate responses
Les outils traditionnels
TeamBrain
Caractéristiques Suitable for small and large question volume (scalable)
Les outils traditionnels
TeamBrain

Start in 5 minutes

1
Set-up

Start by creating your themes and invite the experts to answer your users' questions.

2
Feed

Enter the questions and their answers into your knowledge base to begin automation.

3
Integrate

All you have to do is integrate your TeamBrain into your platform.