A FAQ boosted with Machine Learning
With our TeamBrain engine your site will learn from users interactions and capitalize on your experts' responses.
Divide your support tickets by 6
TeamBrain answers 90 to 95% of all questions automatically, real time-saver for your support and staff.
Free your experts
TeamBrain allows your experts to respond in a simple or complex (conversational) way without a chatbot expert. Your experts are self-reliant.
Experts Matrix
Thanks to our matrix of experts the new questions are presented to the first level agents before being climbed to your experts if necessary.
Ultra-fast setup
Teach TeamBrain the answers to the questions you are repeatedly asked and the expert to interrogate when a new question arises. That's all!
Easy integration and maintenance
With only two lines of code, TeamBrain is on your site and allows you to manage your knowledge base.
"TeamBrain is an improvement to our service (24/7), an easy implementation without mobilizing the technical team, a lifechanging tool for the support team since we divided by 2.5 the volume of tickets on level 1."
And save a huge amount of time thanks to us!
and start saving time and money!
In this form your TeamBrain Dynamic FAQ becomes publicly available from a dedicated URL, or integrate it in just two clicks and your Dynamic FAQ appears directly on your website!
Psst ! Testez-moi ! 😉
Are you looking to be discreet but always present? That's what the tooltip was designed for! Slide it into your code and it will be present on your page to listen and guide your customers.
| Caractéristiques | Les outils traditionnels | TeamBrain |
|---|---|---|
Caractéristiques
Setup within 1 hour
|
Les outils traditionnels
|
TeamBrain
|
Caractéristiques
Setup and quick integration (1h)
|
Les outils traditionnels
|
TeamBrain
|
Caractéristiques
Autonomy of business experts to publish and maintain the knowledge bubble
|
Les outils traditionnels
|
TeamBrain
|
Caractéristiques
Self-learning semantic engine (self-completion and learning of user clicks/choice).
|
Les outils traditionnels
|
TeamBrain
|
Caractéristiques
Progressive capitalization of your experts' questions and answers
|
Les outils traditionnels
|
TeamBrain
|
Caractéristiques
Ability to add new questions on the fly
|
Les outils traditionnels
|
TeamBrain
|
Caractéristiques
Easy maintenance (optimization of the size of the knowledge base and no chatbot expert needed)
|
Les outils traditionnels
|
TeamBrain
|
Caractéristiques
Use of the learning machine to automate responses
|
Les outils traditionnels
|
TeamBrain
|
Caractéristiques
Suitable for small and large question volume (scalable)
|
Les outils traditionnels
|
TeamBrain
|
