Bringing answers to your visitors can be tedious especially when questions are repeated.

What is Dynamic FAQ & How It Can Help?

Dynamic FAQ is a knowledge bubble with questions and answers that are automatically updated through user interactions. TeamBrain’s Dynamic FAQ is a tool that allows youto automatically provide the most relevant answers to recurring questions.

Benefits of using a dynamic FAQ on Website

FAQ boosted by Machine Learning

Through our TeamBrain engine, your site can learn from interactions with users and provide appropriate answers out of your experts' answer base.

Divide your support tickets by 6

TeamBrain answers 90 to 95% of all questions automatically, real time-saver for your support and staff.

Ultra-fast setup

Teach TeamBrain the answers to the questions you are repeatedly asked and the expert to interrogate when a new question arises. That's all!

Easy integration and maintenance

With only two lines of code, TeamBrain is on your site and allows you to manage your knowledge base.

They trust us

And save a huge amount of time thanks to us!

Amazing features of TeamBrain's Dynamic FAQ Tool

dynamic FAQ Dashboard

Self-completion and semantic intelligence

When asked, TeamBrain engine suggests questions close to those asked by your users by self-completion, thus redirecting only real new questions to your experts. Learning from users' clicks, TeamBrain becomes more and more intelligent

Competency Matrix

New questions are sent directly to the right experts, in line with the areas of expertise of each of your experts.

Search bar or widget

You can integrate TeamBrain as a search bar or a widget, on one or several knowledge bases.

Module SEO

Thanks to the SEO option, a page is automatically generated and is fed by your live knowledge base, thus improving your natural referencing.

TeamBrain Dynamic FAQ

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Our clients talk about it

"[With TeamBrain][Avec TeamBrain] we were able to automatize the time it took us to answer all the questions of all the parents"

Astrid Henry